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2. Conclusion of contract
3. Right of withdrawal
4. Prices and terms of payment
5. Delivery and shipping conditions
6. Retention of title
7. Liability for defects (warranty)
8. Redemption of action vouchers
9. Applicable law
11. Alternative dispute resolution
1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of e-Authos.de Deutschland GmbH (hereinafter referred to as "Seller"), apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter referred to as "Customer") with the seller The goods presented by the seller in his online shop closes. This contradicts the inclusion of own terms of the customer, unless there is something else agreed.
1.2 For contracts for the delivery of tickets, these terms and conditions apply accordingly, unless otherwise expressly regulated in this respect. These Terms and Conditions merely rules the sale of tickets for certain events in detail in the article description of the seller and not the implementation of these events. For the implementation of the events, only the statutory provisions in relation between the customer and the organizer and, if applicable, different conditions of the organizer apply. Unless the seller is not at the same time organizers, he is not liable for the proper implementation of the event for which only the respective organizer is responsible.
1.3 Consumers within the meaning of these terms and conditions is any natural person who concludes a legal transaction for purposes, which can be borne predominantly neither their commercial nor their self-employed professional activity. Entrepreneurs within the meaning of these Terms and Conditions is a natural or legal person or a legal partnership, which is the conclusion of a legal transaction in the exercise of their commercial or independent professional activity.
2) Conclusion of contract
2.1 The product descriptions contained in the seller's online shop do not constitute binding offers from the seller, but serve to submit a binding offer by the customer.
2.2 The customer can deliver the offer via the online order form integrated into the seller's online shop. The customer gives the customer after the selected goods in the virtual shopping cart and has passed through the electronic order process, by clicking on the ordering process of the order process buttons a legally binding contract offer in relation to the goods contained in the shopping cart. Furthermore, the customer can also submit the offer by e-mail to the seller.
2.3 The seller can accept the customer's offer within five days,
- by transmitting the customer a written order confirmation or an order confirmation in text form (fax or e-mail), whereby the receipt of the order confirmation at the customer is decisive, or
- by providing the ordered goods to the customer, whereby the receipt of the goods at the customer is significant, or
- by prompting the customer for payment to the customer after submitting their order.
If several of the aforementioned alternatives are present, the contract comes about at the time when one of the aforementioned alternatives first occurs. The deadline for accepting the offer begins to run through the customer on the day after sending the offer by the customer and ends with the expiration of the fifth day following the dispatch of the offer. If the seller does not accept the offer of the customer within a preconused period, this is the rejection of the offer with the result that the customer is no longer bound to his declaration of intent.
2.4 When selecting the payment method "Amazon Payments", the payment method is made via the payment service provider Amazon Payments Europe SCA, 38 Avenue John F. Kennedy, L-1855 Luxembourg ('Amazon "), on the validity of the Amazon Payments Europe User Agreement, visible under https://payments.amazon.de/help/201751590. If the customer selects as payment method as part of the online ordering process "Amazon Payments", he issues by clicking on the order process of the ordering buttons at the same time also a payment order to Amazon. For this case, the seller is already declaring the acceptance of the customer's offer at the time when the customer triggers the payment process by clicking on the packages concluding the ordering process.
2.5 When submitting an offer via the seller's online order form, the contract text is stored by the seller after the conclusion of the contract and sent to the customer after dispatch of its order in writing (eg e-mail, fax or letter). An extra accessibility of the contract text by the seller is not. If the customer has set up a user account in the seller's online shop before sending his order, the order data is archived on the seller's website and can be accessed from the customer via its password-protected user account, stating the corresponding login data for free.
2.6 Before binding submission of the order via the seller's online order form, the customer can recognize possible input errors by attentive reading the information displayed on the screen. An effective technical means for better detection of input errors can be the magnification function of the browser, with the help of which the display is enlarged on the screen. His entries can correct the customer as long as the usual keyboard and mouse functions as long as the customer can be corrected until it clicks the order process.
2.7 The German language is available for the conclusion of the contract.
2.8 The order processing and contact will usually take place by e-mail and automated order processing. The customer must ensure that the e-mail address provided by him is applicable to the order processing, so that the e-mail sent by the seller can be received. In particular, in the use of spam filters, the customer must ensure that all third parties sent by the seller or by the order processing can be sent by e-mail.
3) Right of withdrawal
3.1 Consumers are basically a right of withdrawal.
3.2 Further information on the right of withdrawal arise from the revocation of the seller.
4) Prices and terms of payment
4.1 Unless otherwise stated from the product description of the seller, the prices specified are total prices included in the statutory VAT. If necessary, additional delivery and shipping costs are specified separately in the respective product description.
4.2 For deliveries in countries outside the European Union, further costs incurred in individual cases, which the seller is not responsible and to bear by the customer. These include, for example, costs for the cash dispatch by credit institutions (e.g., transfer fees, exchange rate charges) or import taxes or taxes (e.g., tariffs). Such costs can be incurred in terms of money delivery even if the delivery does not take place in a country outside the European Union, the customer makes the payment but from a country outside the European Union.
4.3 The payment option / EN will / will be communicated to the customer in the seller's online shop.
4.4 If prepayment is agreed by bank transfer, payment is due immediately after the conclusion of the contract, unless the parties have agreed no later due date.
4.6 If the payment method "Immediate" is selected, the payment processing takes place via the payment service provider immediately GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "immediately"). In order to pay the invoice amount via "immediately", the customer must have an online banking account with PIN / TAN procedures free to participate in "immediately", legitimize in accordance with the payment transaction and the payment assignment to "immediately" to confirm. The payment transaction is carried out immediately afterwards by "immediately" and the customer's bank account is charged. Further information on the payment method "Instant" can retrieve the customer on the Internet at https://www.klarna.com/sofort/.
4.7 If you choose a payment method offered via the payment service "Shopify Payments", the payment method is made via the payment service provider Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ('Seit: "Shopify" ). The individual payment methods offered via shopify are communicated to the customer in the seller's online shop. To process payments, shopify other payment services can operate, for which special terms of payment apply, to which the customer may be pointed out separately if necessary. Further information about "Shopify Payments" can be found on the Internet at https://www.shopify.de/payments.
5) Delivery and shipping conditions
5.1 The delivery of goods takes place on the shipping point to the delivery address specified by the customer, unless otherwise agreed. When handling the transaction, the delivery address specified in order processing of the seller is decisive. By way of derogation from the payment method PayPal, the delivery address deposited by the customer at the time of payment at PayPal is decisive.
5.2 If the transport company sends the goods sent to the seller, as a delivery to the customer was not possible, the customer bears the costs for unsuccessful shipping. This does not apply if the customer has not to represent the circumstance, which led to the impossibility of delivery or if he was temporarily prevented from the acceptance of the offered performance, unless the seller announced the performance a reasonable time before would have. Furthermore, this does not apply with regard to the costs for the inclusion if the customer effectively exercises his right of withdrawal. For the return costs, with the effective exercise of the right of withdrawal by the customer, the regulation made in the cancellation policy of the seller applies.
5.3 When picked up, the seller informs the customer first by e-mail that the goods ordered by him is ready for pickup. Upon receipt of this e-mail, the customer can pick up the goods after consultation with the seller at the seat of the seller. In this case, no shipping costs will be charged.
5.4 Tickets are left to the customer as follows:
- by email
6) Retention of title
If the seller enters in advance, he reserves the ownership of the delivered goods until full payment of the purchased purchase price.
7) Liability for defects (warranty)
7.1 If the purchased item is defective, the provisions of the legal defect liability apply.
7.2 Deviating from this applies to used goods: defects are excluded if the shortage occurs only after expiry of a year from delivery of the goods. Defects that occur within one year from delivery of the goods can be asserted within the statutory limitation period. However, the shortening of the liability period to one year does not apply
- for things that have been used in accordance with their usual use for a building and caused their defectiveness,
- for claims for damages and reimbursement of expenses of the customer, as well
- In the event that the seller has concealed the lack of fraudulently.
7.3 The customer is asked to complain for delivered goods with obvious transport damage to the deliverer and to inform the seller thereof. If the customer does not comply with that, this has no impact on his statutory or contractual claims for defects.
8) Redemption of action vouchers
8.1 Vouchers issued free of charge by the seller within the framework of promotions with a certain period of validity and which can not be purchased by the customer (subsequently "action vouchers"), can only be redeemed in the seller's online shop and only in the specified period.
8.2 Individual products may be excluded from the voucher action, provided that a corresponding limitation results from the content of the action voucher.
8.3 Action vouchers can only be redeemed before the end of the ordering process. A subsequent offsetting is not possible.
8.4 per order can only be redeemed only one action voucher.
8.5 The value of goods must comply with at least the amount of the action voucher. Any remaining balance will not be reimbursed by the seller.
8.6 If the value of the action voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be chosen to settle the difference amount.
8.7 The credit balance of an action voucher is not paid in cash or interest.
8.8 The action voucher will not be reimbursed if the customer returns the goods with the action voucher all or partially paid goods within the framework of his statutory right of withdrawal.
8.9 The action voucher is transferable. The seller can afford with liberating effect on the respective owner who lets the promotion voucher in the seller's online shop. This does not apply if the seller has knowledge or grossly negligent ignorance of non-authorization, incapacity or the lack of representative authorization of the respective owner.
9) Applicable law
For all legal relationships of the parties, the law of the Federal Republic of Germany applies to the exclusion of the laws on the international purchase of moving goods. For consumers, this choice of law is only in this respect, as not the protection provided by compelling provisions of the law of the state in which the consumer has its habitual residence, is deprived.
If the customer acts as a merchant, legal entity of public law or public-legislative special assets, based in the territory of the Federal Republic of Germany, is the exclusive place of jurisdiction for all disputes arising from this contract of the Seller's office. If the customer has its headquarters outside the territory of the Federal Republic of Germany, then the business office of the seller is exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims can be attributed from the contract of the professional or commercial activity of the customer. However, the seller is in any case entitled to call the court at the center of the customer.
11) Alternative dispute resolution
11.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr
This platform serves as a contact point for extrajudicial settlement of disputes arising from online purchase or service contracts involving a consumer.
11.2 The seller is neither obliged to participate in a dispute resolution procedure before a consumer estimate body.